Information we collect
- Your email address.
- Selected audio recordings of coaching sessions delivered by you.
By sending us an audio or video file, you confirm that;
- You have the legal right to share the audio/video recording with us, free from copyright or competing ownership claims.
- The recording was made with the consent of everyone recorded in the session.
- The recording does not include any person under the age of 18.
- The audio recording contains no offensive, obscene, or illegal material.
- Audio uploaded by you remains your property; you grant us permission to process it for the purposes outlined below.
- Intellectual property in any model or other product we develop using your audio, in combination with audio from others, is solely owned by us.
How we use your information
Email address
- To keep you up to date on developments with this product, including offers of early access at a future date — only if you've opted in below.
Audio recording
- Transcribed using common software and AI-based tools.
- To develop a model, using machine learning and AI/LLM techniques, capable of interpreting and analysing coach language.
- To improve our product, in terms of accuracy, validity, or otherwise.
- To provide feedback to you regarding the content of your audio, as analysed by us and any model we may develop.
Who we are, and who else handles your data
- Nick Winkelman ("we", "us") is the data controller for the personal data described in this document. You can contact us at info@voicebx.ai with any question or request relating to your data.
- We use the following third parties to help us store and process your data, each acting as a data processor on our behalf:
- Amazon Web Services (AWS) — cloud storage and infrastructure, currently EU-West-1 (Dublin).
- Resend — delivery of email communications from us to you.
Legal basis and retention
- Our legal basis for processing your email address and audio recording is your explicit consent, given via the checkboxes on this page.
- We will retain your raw, unprocessed audio recording for no longer than 24 months from the date of upload, after which it will be deleted or irreversibly anonymised.
Your rights
Under GDPR, you have the right to:
- Access the personal data we hold about you.
- Rectify inaccurate or incomplete data.
- Erasure — direct us to delete your raw audio and/or email address at any time, for any reason.
- Restrict how we process your data in certain circumstances.
- Object to our processing of your data.
- Portability — receive a copy of your data in a portable format, where technically feasible.
- Withdraw consent at any time, without affecting the lawfulness of processing carried out before your withdrawal.
To exercise any of these rights, contact us at info@voicebx.ai. If you believe we have not handled your data properly, you also have the right to lodge a complaint with a supervisory authority — in Ireland, this is the Data Protection Commission (DPC).
Our commitments
- To appropriately store, process, and transmit your data while maintaining privacy and security, in line with EU GDPR regulations.
- Data is stored on suitable, secure infrastructure — currently AWS EU-West-1 (Dublin).
- We will not share your data in a way that makes you identifiable.
- We will not directly compare you to other individuals from whom we collect data.
- We may compare your individual data to the aggregated data of other users, and use your data in aggregate with others' for the same purpose.
- Where data or analysed results are shared, they will be presented in aggregate, or we will take suitable measures to ensure anonymity.
